Virgin America

Alliance: None
Information: Virgin America is a U.S. based low-cost airline that began service on 8 August 2007. The airline's stated aim is to provide low-fare, high-quality service for "long-haul point-to-point service between major metropolitan cities on the Eastern and West Coast seaboards". San Francisco International Airport is Virgin America's principal base of operations.
Reviews: We had $1,200 worth of merchandise stolen from our checked baggage today, presumably by a Virgin America employee. Dealing with customer service has been totally frustrating, as they have no idea how to handle filing our claim. Our advice is to spend a little more money and fly with a more established company. If you do fly on VA, hold on to your stuff.Re: the Virgin America